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MARKET RESEARCH – Project Personal Bank Accounts We are looking for people to take part in a group discussion in London for 2 hours about banking.
Please answer the questions below. Name: Telephone number: Home Postcode: Age: Occupation: Job Title: Industry: Working status i.e. full time, part time, etc Occupation and job title of chief income earner in the household: Who do you live with in your household? If you have children, please tell us their ages Who do you hold your MAIN/PRIMARY current account with? When was the last time you made a bank transaction? How many current direct debits or standing orders do you have set up on your main current account? Which bank/s do you hold savings accounts with? When was the last time you deposited or withdrew money from your savings account? Which banks do you hold a credit card with? When was the last time you made a transaction on your credit card? Have you lost or had a debit or credit card stolen in the last 2 years? Have you ever had to order a new debit/credit card as a result of it being stolen? Which bank do you have a personal loan with? How often do you make payments to the lender to repay this loan? With which of your current accounts are you registered for online banking? When did you register your account for online banking? How often do you access your account through online banking, if applicable? Please score yourself on how comfortable/able you are doing the following tasks online where the scoring is: 4 = Expert and 0 = Unable
Are there any banks you would NEVER consider using in the future? Please forward this on to anyone you know who may be interested.
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