MARKET RESEARCH – Project Online Seller

We are looking for online sellers to take part in an interview for 90 minutes about postal services.

Some people will be selected for a face to face interview and others may be chosen for a telephone interview.

Following on from the interview you may be selected to join an online community for up to 6 months and a further interview. If selected for this, you will receive a further incentive.

Please answer the questions below.

Name:

Telephone number:

Home Postcode:

Age:

Ethnicity:

Occupation:

Occupation of chief income earner in the household:

Which industry sector that you work in?

Working status i.e. Full time, part time, student, etc.

What was your highest level of education?

Who do you live with at home?

What type of goods do you sell online?

Which of the following websites/marketplaces do you use to sell your items?

• Ebay
• Amazon
• Etsy
• Notonthehighstreet
• Rakuten
• My own website
• Social media
• Other – Please specify
• None of the above

How long have you been selling items online?

Is your business VAT registered?

How many parcels/packages do you send per year?

What size parcel do you send most of the time?

• Very small
• Thin
• Small
• Medium
• Large

What weight parcels do you send most of the time?

• Less than 500g
• 500g – 2kg
• More than 2kg

Which of the following delivery service providers do you use regularly?

• Royal Mail (including via Post Office)
• ParcelForce Worldwide
• Hermes including MyHermes
• FedEx
• Yodel
• UK Mail/ipostparcels
• DHL
• DPD
• TNT
• UPS
• Collect+

How do you currently pay for your postage?

• Online for postage via Royal Mail/Click and Drop
• Online via ebay
• Online via PayPal
• In person at the Post Office
• Credit account
• Other – Please specify

Please tell us if you AGREE, are NEUTRAL or DISAGREE with each of the following statements?

• I have a preferred delivery service provider and I tend to use them as much as possible
• I am typically looking for the cheapest delivery option
• I use price comparison sites when sending parcels to make sure I am getting the best price
• I read forums/ask other sellers their opinion about delivery service providers
• Convenience is more important to me than price when I am sending parcels
• I prefer to weigh parcels myself and pay for delivery online

Please forward this on to anyone you know who may be interested.
 

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD