We are looking for people of all ages to take part in a group discussion in London for 2 hours about banking.
Friday 15th July 2016
£90 + £10 for arriving early
10am or 2pm (depending on answers)
Please answer the questions below.
Working status i.e. full time, part time, etc
Occupation and job title of chief income earner in the household:
Who do you live with in your household?
If you have children, please tell us their ages
With which bank do you hold your main current account with?
When was the last time you made a transaction with your bank account i.e. cash withdrawal, use a debit card, set up an standing order, etc?
How many direct debits/standing orders do you have set up on your main current account?
Are you currently registered for online banking? Yes/No?
When you have a query with your bank, which of the following best describes how you try to resolve it?
I research the issue and contact my bank online
I call my bank to speak to an advisor
I go in the branch to speak to someone face to face
How often do use emails and the internet?
Which banks, if any, would you never consider using in the future?
Please forward this on to anyone you know who may be interested.
Unfortunately, it is impossible to reply to all emails or phone messages. We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.