We are looking for males and females aged 18-60 to take part in an interview for 1 hour in London about mobile banking,
Some people may be more suitable for a 1-hour telephone interview, depending on answers.
Various dates available TBA
£70.00 (F2F), £50 (Telephone interview)
TBA – Various times and dates available
Please answer the questions below.
Working status i.e. full time, part time, etc
Occupation and job title of chief income earner in the household:
Does your household income fall?
Who do you live with at home?
If you have children, please tell us their ages.
Which bank do you use for your main current account?
What is the exact name/type of account that you have? I.e. Standard current account, Reward account, Student Additions account, International student account, etc
Please tell us which banks you hold any of the following types of financial products with.
Which of the following banking methods have you used?
Online banking on a computer
Mobile banking using a mobile app
Going in to a branch
Are you aware of Video Banking? Yes/No?
Which of the following statements best describes you?
Although I use online banking, sometimes I like to go in branch for specific services or advice
I prefer not to go in to a bank branch unless I need to, but recently I have had to go as the service or help I needed was not available through other channels
I prefer not to go in to a branch unless I need to and have not visited a branch recently
Please forward this on to anyone you know who may be interested.
Unfortunately, it is impossible to reply to all emails or phone messages. We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.