MARKET RESEARCH – Project Non Online Banking

We are looking for males and females of all ages to take part in a group discussion in London for 2 hours about banking. We are specifically looking to speak to people who are not registered with online banking.

Please answer the questions below.

Name:

Telephone number:

Home Postcode:

Age:

Occupation:

Job Title:

Industry:

Working status i.e. full time, part time, etc

Occupation and job title of chief income earner in the household:

Which bank do you hold your main current account with?

Which other banks do you hold current accounts with?

When did you last make a bank transaction with your main current account? I.e. moving money, withdrawing cash, paying by debit card, etc

How many existing direct debits/standing orders do you have set up on your main current account?

How often do you do any of the following digital activities?

• Use emails
• Use internet/browse internet
• Ecommerce/internet shopping
• Social networking
• Live streaming
• Streaming
• Play online games
• Download documents

Are you registered for online banking? Yes/No?

Which of the following best describes you if you are not registered for online banking?

• I am not registered for internet banking but it is not an active choice, I just have not got around to it
• I am not registered for internet banking for fraud concerns
• I am not registered for internet banking as I prefer face to face banking
• I am not registered for internet banking as I find the internet banking proposition too complex

Which of the following methods of banking do you prefer?

• Online banking
• Telephone banking
• In branch banking
• Using banking apps

Please tell us if there are any banks you would never consider using in the future.

Please forward this on to anyone you know who may be interested.
 

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD