MARKET RESEARCH – Project Telecoms and IT Services

We are looking for people of all ages to take part in a face to face interview for 1 hour OR a mini group for 2 hours about mobiles and technology in Central London.

Please answer the questions below.

Name:

Telephone number:

Home Postcode:

Age:

Ethnicity:

Nationality:

Occupation:

Occupation of chief income earner in the household:

Working status i.e. Full time, part time, retired, student, etc..

Industry sector:

What level of responsibility regarding the decision making about telecoms and IT services do you have within the organisation?

• I have the final sole/joint responsibility of all telecoms and IT solutions for the whole organisation
• I have the final sole/joint say of all telecoms and IT solutions for my department or division only
• I am involved in the decision making process but do not have the final say
• I have the final sole/joint say of all telecoms and IT solutions but do not take an active role in the decision making

Which of the following statement best describes your role/input regarding the decision making process about the telecoms and IT services your organisation uses?

• Recommendation of telecoms and IT services
• Evaluation of telecoms and IT services
• Selection of telecoms and IT services
• Regular contact with our telecoms and IT service provide(s)
• Management of our organisation’s telecoms and IT services

How employees are employed in the organisation you work in?

Which of the following telecoms and IT services/solutions does the organisation you work for currently use AND WHO ARE THE PROVIDERS for each that you use i.e., EE, O2, Vodafone, BT etc?

• Mobile phone for voice, text, email and data services (including access to the internet)
• Landline or fixed line phones to make calls
• Broadband internet access from a fixed location, i.e., from home or from the office
• Mobile internet on laptop/tablet e.g, SIM, dongles
• IOT/M2M (machine to machine – wireless card machines, asset location tracking, connected cars etc
• Cloud and hosting services (private and multi-tenant cloud, infrastructure as a service, data centres
• Converged services which link fixed and mobile telephony or unified communications/UC an integrated communications services combined, such as instant messaging, conferencing, VoiP, contact centre solutions and data sharing, plus linking fixed and mobile calls
• Wide area networking (e.g., IPVPN, leased lines)
• Mobile device management/MDM – gives you management control over mobile devices, e.g., locking and wiping devices

Which of the following providers are you aware of that have services/products specifically for businesses?

• EE
• O2
• Vodafone
• BT
• IBM
• Microsoft
• Cisco
• None

Which of the following providers would you NOT CONSIDER using in the future?

• EE
• O2
• Vodafone
• BT
• IBM
• Microsoft
• Cisco
• Would use all

Please specify if you AGREE or DISAGREE with EACH of the following statements.

• Yes, I would consider using the same supplier for different telecoms/IT services
• Yes, we already do so and would consider continuing to do so
• No, I would not use the same supplier for telecoms/IT services

Please forward this on to anyone you know who may be interested.

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD