MARKET RESEARCH – Project August Banking

We are looking for people of all ages to take part in an interview for 45 minutes in London about banking.

WE ARE IDEALLY LOOKING TO SPEAK TO PEOPLE WHO HAVE A LLOYDS BANK ACCOUNT OR LLOYDS CREDIT CARD (proof will be required)

Please answer the questions below.

Name:

Telephone number:

Home Postcode:

Age:

Ethnicity:

Occupation:

Job Title:

Industry sector:

Occupation of chief income earner in the household:

Working status i.e. Student, Full time working, part time working, etc.

Who do you hold your main bank account with?

Which other banks do you hold a current account with?

Who do you hold a credit card with?

When was the last time you made a transaction with your bank account or credit card?

Are you registered for online banking with your main account? Yes/No?

Which of the following best describes how you manage your accounts for banking and your credit cards?

• I mainly use a desktop/laptop to manage my accounts online
• I mainly use my smartphone to manage mu accounts online
• I use both a desktop/laptop and my smartphone to manage my accounts online
• I tend to speak to an advisor over the telephone to manage my account/s
• I tend to go in to a branch to speak to an advisor

Which of the following statements do you agree with?

• I manage my accounts by accessing the website from my smartphone
• I use a mobile banking app to manage my accounts

How often do you use the mobile banking app?

How often do you do shopping online?

How often do you use your mobile phone for online shopping?

Which of the following payment services have you used?

• Apple Pay
• PayPal
• Braintree Payments
• Skrill
• None of the above

Please forward this on to anyone you know who may be interested.

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD