We are looking for people in business to take part in a 1 hour interview in London about customer service.
W/C Monday 7th September 2015
Please answer the questions below.
Working status i.e. student, part time, full time, etc...
Please give us a brief description of what your business.
Which of the following best describes your role in the business?
Overall responsibility for customer service within the business
Overall responsibility for resolving customer complaints and queries about terms of business
Overall responsibility for deciding and communicating terms of business
All customer services and complaints and terms of business are decided elsewhere/not my responsibility
How many full time employees do you have in your business?
Does your business?
Mainly sell to customers
Mainly sell to other businesses
Even mix of both
How much contact do you have with customers directly?
A lot of contact
A little bit of contact
Please forward this on to anyone you know who may be interested.
Unfortunately, it is impossible to reply to all emails or phone messages. We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.