MARKET RESEARCH – Project Ecommerce 2

We are looking for decision makers and managers of payment solutions for their business to take part in a telephone interview for 45 minutes.

Please answer the questions below.

Name:

Telephone Number:

Postcode:

Age:

Occupation:

Job Title:

Industry sector:

How many employees are there in your business?

Are you the person responsible for either choosing ecommerce gateway (the system by which consumer card payments are taken by businesses)? Yes/No?

Are you the person responsible for managing or running the system by which consumer card payments are taken by your business? Yes/No?

Which of the following roles apply to you within your business/at work?

• I am the key decision maker in our business’ choice of ecommerce gateway (process for taking online payments)
• I am one of the key decision makers in our business’ choice of ecommerce gateway
• I am the key person in charge of running the ecommerce gateway
• I am one of the key people in charge of running the ecommerce gateway
• None of the above

Which of the following methods does your company use to take payments from customers?

• Online only
• A mix of online and face to face
• On the phone
• Face to Face only
• Other – Please specify

What is the approximate annual turnover of the business?

What is the approximate turnover for online card payments for your business?

Who do you hold your business current account with?

Who do you hold a business credit card with, if applicable?

Which banks would you never consider holding a business account or business credit card, if any?

Which of the following methods does your business use to accept receive payments?

• Cash
• Cheque
• Card – through a machine kept at your business premises
• Card – through ‘mobile’ payments when out and about
• Card – website facility on company website
• Card via PayPal
• Card – through independent supplier not on company website
• Bank Transfer

Which of the following provides your Ecommerce payment gateway?

• Adyen
• Barclaycard/ePDQ
• Braintree
• CyberSource
• Datacash
• Digital River World Payments
• Envoy
• Global Collect
• Netbank
• Ogone
• Optimal Payments
• PayPal
• PayPoint
• Realex payments
• Sagepay
• Secure Trading
• Stripe
• Worldpay

Please forward this on to anyone you know who may be interested.
 

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD