MARKET RESEARCH – Project Business Premises

We are looking for people to take part in a group discussion in London for 2 hours and 15 minutes about energy suppliers in business.

Please answer the questions below.

Name:

Telephone number:

Age:

Postcode:

Ethnicity:

Occupation:

Job Title:

Working Status:

Industry:

Does your business have a website?

How many employees do you have in your business?

How many premises sites does your business have?

Do you have a Business Energy Contract for your business premises?

Who is responsible in the business for the ongoing relationship with your business energy supplier?

Do you have a boiler/central heating system in any of your business premises?

If your business has a Business Energy Contract, which of the following companies is it with?

• British Gas
• EDF
• EON
• Npower
• SSE
• Scottish power
• Other – Please specify

Do you have a personal account manager to help manage your Business Energy Contract?

Please tell us the name of any energy supplier you would never consider using in the future, if any.

In the last 6 months, have you experienced any of the following with a business energy supplier?

• Negotiated a new pricing structure/energy contract
• Switched energy suppliers
• Billing or payment query
• Made a complaint
• Changed personal details
• Had a Smart Meter installed
• Had Hive installed
• Had a Business Boiler installation
• Taken up a Care Plan

How much does your business spend per month on energy bills, across all sites?

How satisfied were you with the dealings with the business energy supplier?

Do you have a maintenance or service agreement in place to service and repair your boiler/s at the business premises?

Have you experienced a boiler or heating breakdown at your business premises in the last 18 months?

Which of the following best describes your business?

• Energy efficiency is a priority for my business and we have taken steps to become more energy efficient
• Energy efficiency is important to our business and we would be interested in exploring how we could become more energy efficient
• Energy efficiency is not a priority for my business

Which of the following statements applies to your business?

• Power is extremely important to our business and any loss of power would significantly disrupt our business
• Power is extremely important to our business however, we do have back up power so any loss would not greatly disrupt the business
• Power is not essential to our business so any loss of power would not be too disruptive.

Please forward this on to anyone you know who may be interested.
 

Unfortunately, it is impossible to reply to all emails or phone messages.   We receive lots of responses to researches that are emailed out. You will be contacted by phone if your application is successful. However, we apologise if you do not hear from us, but please keep trying for future projects that are sent out.

We look forward to hearing from you.
 
Kind regards,
 
 
Daliah Salem
trend MARKET RESEARCH LTD